Commitment: 3-4 hours per week
Location: Glasgow area
About the role:
You will be working as part of the volunteer buddy team at GNS.
As a peer buddy volunteer, you will be providing orientation, befriending and cultural mediation support to asylum seekers. In this context, cultural mediation involves using your shared lived experience to help facilitate communication and understanding between asylum seekers and the local community/ key services they would be engaging with.
Peer Buddy Volunteers will have good interpersonal, communication and teamwork skills and additionally:
- Be able to speak and understand one of the following languages; Arabic, Oromo, Tigrinya, Vietnamese, Farsi/Persian, Mandarin Chinese, Somali, Amharic, Kurdish Sorani, Kurmanji, Urdu
- Have shared lived experience and understanding about the situation and needs of refugees and asylum seekers
- Be knowledgeable about conflict and migration issues and sensitive to cultural issues, including destitution and homlesness
- Be able to use emotional support skills in a calm and responsible manner and be personally resilient as you may need to deal with difficult or challenging situations
- Have knowledge of the local area and confidence to show those newly arrived around
- Be able to keep the service user at the heart of what you do, supporting GNS to understand service user/guests needs and the difference our role makes
- Be willing to uphold the vision and mission of the GNS and adhere to our Equal Opportunities Policy
About Glasgow Night Shelter
Glasgow Night Shelter is a person-centred accommodation charity that ensures people who have been made destitute by the asylum system have somewhere safe to stay, and support to access vital services. We are the main provider of emergency and temporary accommodation for this group in Scotland – the folk we work with can’t be accommodated by the council – and we’ve done this 365 nights a year, for over one hundred people each year, for nearly a decade. In the face of state-sanctioned destitution, we make up beds, prepare hot meals and enable access to vital services such as health, legal and advocacy. Until very recently we ran a year round overnight shelter in an empty building, but now (as of August 2020) we deliver this through our 24/7 holistic, trauma-informed accommodation centre, for up to 20 people. We’re really proud of this transition and want to build on it.
None of this important work would be possible without the skill and enthusiasm of volunteers helping in a variety of ways.
Typical Buddy Activities:
- Providing befriending support to our guests via phone/zoom and through outdoor activities, identifying shared interests and pursuing them alongside each other
- For example, this might include supporting guests to take part in outdoors activities like playing football and other sports, gardening, visiting parks and other local attractions and when possible under COVID19 guidance support guests to visit museums & galleries,
- Introducing guests to community centres, activities and social events
- Facilitating communication and understanding between our guests and local community/ services, including providing cultural advice and content where appropriate
- Identifying and responding appropriately to safeguarding and protection issues with vulnerable adults
- Helping guests find and attend other local amenities and services
- Using your social and language skills to support good community communication with other guests, volunteers and the staff team.
What We Offer:
- Access to relevant in-house training and development opportunities
- A full induction, support and supervision throughout your volunteering period
- Reimbursement of reasonable out-of-pocket expenses when volunteering
- The opportunity to be part of a wider team committed to direct action preventing some of the harm caused by destitution
Young people and this role: To volunteer for this role you must be aged 18 or over.
Please note, Glasgow Night Shelter engages professional interpreters and translators for official business and you will not be asked to attend formal meetings, or act in lieu of a paid interpreter. This role is specifically to support guests to enjoy active lives in Glasgow.
How to apply:
Please complete the online application form: APPLY HERE
Closing date for applications: October 15th 2020